You are currently browsing the tag archive for the ‘Compare CRM Software’ tag.

“He who walks in the middle of the road gets hit from both sides.” – George P. Schultz

Do you ever have those times when you are out of the office and run into a situation where you wish you had your office with you? Have you had a customer ask you a specific question and you couldn’t answer it right away, just because you didn’t have your notes and past calls on hand?

With customer demands and all the new technology today, companies have made it much easier for customers to make a purchase online and have immediate access to it. For example buying books on amazon or music from iTunes, you receive confirmation within seconds and are able to download it to your tablet, iPhone, Kindle, etc. With all of these tech savvy ideas, companies can receive immediate access to all of this information and can take action as well.

What is Mobile CRM? It is CRM at your fingertips, “anytime, anywhere, and on any device that is untethered”. We now strive to impress our customers by grabbing their attention with this cool device we hold in our hands but most importantly with all the valuable content that is on it. We are now able to extend the top rated CRM software to those devices in real time. If your CRM Software is not mobile ready, look to Microsoft Dynamics CRM Software.

Download our new white paper, “Why Go Mobile? Six Strategic Objectives You Can Conquer With Mobile CRM”. In this white paper we will look at ways you can achieve these kinds of strategic goals, with real life examples. The kind of goals that put you ahead of the competition and put money in the bank.

For a high level estimate of your investment in Microsoft Dynamics CRM, please use our “FREE” Microsoft Dynamics CRM Quick Quote Tool”. This tool gives you a great starting point for assessing your potential investment in a World Class CRM Business Solution.

By Michael Ramatowski at Turnkey Technologies based in St. Louis, MO – Microsoft Gold Level Dynamics ERP, Silver Level Dynamics CRM and Hosting Partner servicing local, regional, national and international customers since 1994.

Advertisements

“Men at some time are masters of their fates” – William Shakespeare

Turnkey Technologies, Inc. has enjoyed sharing great information and insights about Microsoft Dynamics CRM and CRM Software on the CRM SoftwareBlog.com in 2012. The main purpose has always been to inform the reader, give a unique point of view regarding Microsoft Dynamics CRM and to offer advice to those buying CRM Software. Here are the most viewed posts from 2012:

#1 Not Thinking about CRM Software for Your Business? Maybe You Should– April 25, 2012
#2 Mobile CRM Means Anywhere, Anytime, Any Device– May 31, 2012
#3 Why Microsoft Dynamics CRM 2011 is a Better Fit than SalesForce.com?- June 29, 2012
#4 Why Microsoft Dynamics CRM 2011 is a Better Value than SalesForce.com- July 31, 2012
#5 3 Software Tools Every Sales Team Needs to Drive New Business Development– November 1, 2012
#6 My 3 Favorite Microsoft Dynamics CRM December 2012 Service Update Features– December 28, 2012

In 2013, we look forward to creating more thought-provoking blogs about Microsoft Dynamics CRM 2011 and CRM Software. We will also continue to share relevant, timely information to help reduce your risk while selecting the right CRM Software for your organization.

For a high level estimate of your investment in Microsoft Dynamics CRM, please use our “FREE” Microsoft Dynamics CRM Quick Quote Tool”. It will give you a great starting point for assessing your potential investment in a project like this.

If you have additional questions or would like to learn more about what Microsoft Dynamics CRM 2011 can do for your company, please contact us today to setup a “Free Discovery Call” at 636-777-4110 or email at sales@turnkeytec.com.

By Michael Ramatowski at Turnkey Technologies, Inc. – Kentucky, Illinois, Missouri Microsoft Dynamics CRM & Microsoft Gold Certified Dynamics GP Partner

“The world is all gates, all opportunities, strings of tension waiting to be struck.” Ralph Waldo Emerson

In last month’s blog, we discussed the architectural reasons why Microsoft Dynamics CRM 2011 is a better fit to grow your business than SalesForce.com.  This month we will dig a little deeper into the features and functions that make Microsoft Dynamics CRM 2011 the better value over SalesForce.com.

The first glaring comparison is the High Price and Hidden Charges.  In order to do a proper comparison you need to compare SalesForce.com Enterprise Edition which has a $125 per user per month price compared to Microsoft Dynamics CRM 2011 at $44 per user per month price.  Customers should beware of SalesForce.com upcharges and hidden charges as terms are negotiated and they should also know the lower priced editions often do not provide needed functionality.

SalesForce.com provides no Service Level Agreement for downtime.  Microsoft provides a 99.9% uptime Agreement which is financially backed.

Offline users of Salesforce.com have limited access to their CRM data while Microsoft Dynamics CRM 2011 offline users have full access to all their CRM data.

SalesForce.com offers a Microsoft Outlook add-on that works like a small synchronizing engine on some of the CRM data but not all CRM data as Microsoft Dynamics CRM 2011 delivers through Microsoft Outlook.  This causes some redundant data entry with the higher probability of errors.  This provides a Microsoft Dynamic CRM 2011 user a choice of access points (Outlook, Web Browser, Mobile or online/offline).

SalesForce.com offers no vertical functionality and few vertical add-ons to their customers while Microsoft Dynamics CRM 2011 offers a complete MarketPlace of Vertical Solutions offered by partners worldwide.

A few other notable items missing from the SalesForce.com Enterprise Edition as compare to Microsoft Dynamics CRM 2011 are:

  • No ability to have a dedicated database
  • Microsoft Excel Integration for ad-hoc reporting
  • No Instant messaging interface

In summary besides the fact that SalesForce.com is 2.5 times the cost of Microsoft Dynamics CRM 2011, there is a recent Nucleus Research Survey that reports “38% of Salesforce.com customers are planning to or would consider moving to another solution.”

For a high level estimate of your investment in Microsoft Dynamics CRM, please use our “FREE” Microsoft Dynamics CRM Quick Quote Tool”.  It will give you a great starting point for assessing your potential investment in a project like this.

By Gary Krist, at Turnkey Technologies, Inc. – Kentucky, Illinois, Missouri Microsoft Dynamics CRM & Microsoft Gold Certified Dynamics GP Partner

Gary Krist is a colleague of mine and I helped him with this article enough to post on my blog.

“Wherever you see a successful business, someone once made a courageous decision.” – Peter Drucker

 

When deciding which CRM system to purchase, it is important to not only look at the features, functionality and cost of the solution, but also “organizational fit”.  These fit factors include IT platform, browser standards within your company, integration with e-mail and general supportability.  The last thing you want to do is invest in a new system that your IT staff can’t support and that your employees are slow to adopt.

Microsoft Dynamics CRM 2011 is built on an Industry Standard technology which integrates with other Microsoft products like Microsoft Dynamics GP, SharePoint and Outlook.  It also uses the Microsoft xRM application framework which provides developers with widely used, familiar technologies and programming languages such ASP.NET, C# and Visual Basic.  Developers all over the world use these technologies to create and manage a variety of applications.

In contrast, Salesforce.com is built on the Force.com application framework which is not used by any other application.  Salesforce.com also uses a proprietary technology called Visualforce to create custom user interfaces and a programming language called Apex for business logic – all of which are only relevant to Salesforce.com. These restrictions lead to a creation of a very limited community.  Because no other solutions use the technology, Salesforce.com must create each piece themselves.

In addition to being a more cost effective solution than Salesforce.com, Microsoft Dynamics CRM 2011 also broadens your technology horizons instead of limiting them.  If you are looking for a CRM system your business will actually use, Microsoft Dynamics CRM 2011 is the obvious choice.

For a high level estimate of your investment in Microsoft Dynamics CRM, please use our “FREE” Microsoft Dynamics CRM Quick Quote Tool”.  It will give you a great starting point for assessing your potential investment in a project like this.

By Gary Krist, at Turnkey Technologies, Inc. – Kentucky, Illinois, Missouri Microsoft Dynamics CRM & Microsoft Gold Certified Dynamics GP Partner

Gary Krist is a colleague of mine and I helped him with this article enough to post on my blog.