You are currently browsing the monthly archive for December 2012.

“What is actual is actual only for one time, and only for one place.” – T. S. Eliot


Microsoft continues to make a significant investment in Microsoft Dynamics CRM in three main areas of applications, experiences and platform.  The recent Microsoft Dynamics CRM December 2012 Service Updates has made the following enhancements:

  1. Updated User Experience
  2. Browser Flexibility
  3. Office 2013 Compatibility
  4. Yammer & Skype Connection
  5. Safari on Ipad for Sales Users
  6. Bing Maps
  7. Collaborative Selling
  8. Packaged Process Definitions
  9. Platform & Compliance

From this list of nine, I have three favorites that I want to go into a little more detail because I have a bias for sales and marketing.  Also, these three favorite features allow me to be more productive and get things done faster.  Here they are:

#1 Office 2013 Compatibility -Microsoft Dynamics CRM has seamless integration with my Outlook, Word and Excel.  I can be more efficient with routine communications, import and export data into Excel for reports and calendar appointments.

#2 Yammer & Skype Connections – I’m a social media enthusiast. Yammer – the social layer of Microsoft Dynamics CRM will allow me to follow any leads, contacts, accounts, opportunities or cases that interest me.  Just like if I’m following my friends post on Twitter or Facebook.  Skype capabilities are now embedded in Microsoft Dynamics CRM; I’m just one click away from having a face to face conversation with a co-worker, customer or prospect.

#3 Package Process Definitions – Microsoft Dynamics CRM now has pre-defined integrated sales and service process definitions for lead, opportunity and case management.  This gives my organization industry best practices for sales professionals throughout the sales process to close deals faster and create happier customers because of a consistent methodology to serve our clients.

These are my three favorite December 2012 Service Updates for Microsoft CRM.  If you would like more information about Microsoft Dynamics CRM, please go to our website or give us a call.

For a high level estimate of your investment in Microsoft Dynamics CRM, please use our “FREE” Microsoft Dynamics CRM Quick Quote Tool”. It will give you a great starting point for assessing your potential investment in a project like this.

By Michael Ramatowski at Turnkey Technologies, Inc. – Kentucky, Illinois, Missouri Microsoft Dynamics CRM & Microsoft Gold Certified Dynamics GP Partner



“The Art of progress is to preserve order amid change, and to preserve change amid order.” – Alfred North Whitehead


Microsoft Dynamics GP 2013 will be launching this December and I thought I put together my “Top Ten Favorite Feature List” for everyone to not only read but see a screen shot as well.  My inspiration came from watching David Letterman this week but I’m starting with Number 1 and going to Number 10.


#1 Ability to change customer address user defined field names

1 ability to change


#2 Attach Documents to Purchasing or Sales Transactions

2 attach


#3 Historical Journal Entry Inquiry

3 historical


#4 Consolidated Invoicing

4 consolidated


#5 Voiding a Credit Card Vendor’s Invoice Automatically when a Credit Card Payment is voided

5 voiding


#6 Inactivate items and Item/Site Assignments and Inventory Site

6 inactive


#7 Sort Order now Stored with Default View

7 sort


#8 Payroll Integration to Payables Voucher Description, Document # & Consolidation

8 payroll


#9 Inventory Reason Codes for Transactions

9 inventory


#10 Select a Printer at the time of Printing a report

10 select


These are just 10 out of 60 New Features in Microsoft Dynamics GP 2013. For additional details on Microsoft Dynamics GP 2013 click here.

I also invite you to download an upbeat and engaging new white paper, “25 Brilliant Ideas to Outsmart Your Competition with Microsoft Dynamics ERP”.  This report includes 25 examples from real companies – from non-profits to distributors and many in between.

For a high level estimate of your investment in Microsoft Dynamics GP, please use our “FREE” Microsoft Dynamics GP Quick Quote Tool.  It will give you a great starting point for assessing your potential investment in a project like this.

If you have additional questions or would like to learn more about what Microsoft Dynamics GP 2013 can do for your organization, please contact us today to setup a  “Free Discovery Call” at 636-777-4110 or email at .


By Michael Ramatowski, at Turnkey Technologies, Inc. – Missouri, Illinois, and Kentucky Microsoft Gold Certified Dynamics GP and CRM Partner